The Beauty House Salon

TORONTO

SKINCARE | BROWS & LASHES | AESTHETICS | NAILS

If you’re looking for a top quality beauty salon in downtown, there’s no better place to be!

We’ve had the pleasure of enhancing the natural beauty of our clients in Cityplace Toronto since 2015. Our wide range of beauty services have been carefully selected to provide our clients with a one-stop shop for all their beauty needs. We make sure each and every client receives our undivided attention as we help them reach their beauty goals. Book your appointment at our downtown location today and allow our team of leading industry professionals to give you the results you have been always dreaming of.

OUR TEAM OF BEAUTY EXPERTS

Kate

Lash & Brow Artist

Giselle

Micropigmentation Specialist

Quyen

Micropigmentation Specialist

TERMS & CONDITIONS

Our Policies

  • Make sure to book your appointment in advance and arrive on time as we are not accepting walk-ins, until further notice.
  • No children or guests will be allowed to accompany clients during their appointment.
  • Consent forms will be sent via email 72 hrs prior and must be submitted prior to all appointments.
  • Contactless temperature screening will be provided to all clients and service providers before entering The Beauty House. We reserve the right to reschedule appointments for those who show signs of illness and forfeit the full cost of the service.
  • All clients must wash their hands thoroughly upon entering The Beauty House.
  • Please bring a face mask as one must be worn for all appointments.
  • All surfaces within the salon will be sanitized to help prevent the spread of germs.
  • Blankets and refreshments will temporarily not be provided but you are welcome to bring your own.
  • As much as we want to give everyone hugs, we must stay 6 feet apart as much as possible.
  • We encourage contactless payments, Debit, Credit Cards & Apple Pay.
  • COVID-19 surcharge of $5 will be added to all appointments.
  • All product sales will be final sale, until further notice.
  • We will have 1 client per treatment room and/or several with plexi shield dividers to ensure everyone’s safety.
  • The Beauty House Team has been trained in thorough sanitization, completed the Barbicide training and received certification.
  • To ensure the highest level of sanitization, 15 minutes after each appointment is reserved.
  • 24 hr late rescheduling fee due to illness will be waived and will be re-booked in 2 weeks. No shows will be subject to $50 fee.

The Beauty House is taking all necessary precautions to provide clients and staff a safe and healthy environment. These measures might seem extreme, however, they are required in order for us to legally operate in accordance with the new rules & guidelines.

At The Beauty House we guarantee that you are going to love our work! If you are not happy with your new look or simply want a small adjustment, please let us know within the first 3 days and we will adjust it to your satisfaction, at no extra charge during our earliest available time-slot.

We understand that sometimes things come up and schedules need to change. We will be happy to reschedule or cancel any appointment, however, we do require a 24-hour notice. Please note, that for same day re-schedules / cancellations, a $50 cancellation fee will be applied to your next appointment.

A reservation fee (deposit payment) might be required in order to secure your appointment. All reservation fees will be deducted from the balance on the day of your service. The reservation fees can be paid via online booking, credit card, e-transfer or in person. If for any reason you need to cancel your appointment, please provide us at least 24-hour notice and we can process a refund on your reservation fees.

There are No Refunds on Services, Packages or Gift Cards. Refund, exchange or Store Credit is available solely on the purchase of products. Products must be returned within 14 days of the original purchase date, with a valid receipt. Items must be in sealed and sellable condition: unopened, unused and in the undamaged original packaging.

Please notify us if you are running late for your appointment. Late arrivals will result in your service(s) being customized to fit the remaining appointment time. If you are significantly late for your appointment our cancellation fee will be applied (at our discretion).

Please be advised that 45-minute appointments are only available if scheduled within 14 days of your previous appointment.

Please be courteous and notify us if you cannot make your appointment. Unfortunately, all no-shows will automatically result in the $50 cancellation fee.

Please note, as confirmed at the time of booking, it is essential that the lash line and eyelashes are thoroughly clean prior to your appointment. If they are not, the technician may add a lash bath service at an additional cost of $25. Alternatively, you may clean your lashes using the provided lash shampoo in the bathroom; however, this will reduce the duration of your scheduled appointment.

A refill is required to be within 5 weeks from the last lash appointment and must have 30% lash coverage to qualify for this service. Please be on time with clean lashes for your appointment as the service is time-based.

Please note that we do not provide refills on top of existing work done outside The Beauty House.

To maintain your semi-permanent makeup results a touch-up is recommended periodically. 

Touch up pricing is only valid for work previously done at The Beauty House, however, we would be more than happy to provide a consultation to determine pricing for work done outside The Beauty House.

If you experience an allergic reaction to any of the products used during a service, please contact us immediately for assistance in assessing the situation. If you’ve experienced allergic reactions to eyelash extensions in the past and think you may have an allergy to our products, please let us know before your appointment. A patch test can be provided prior to the appointment, simply phone or email us with this request. Please note, refunds are not processed due to an allergic reaction, however, we would be happy to remove the lashes free of charge at your earliest convenience.

If you would like to bring children to your appointment, we ask that you phone to notify us prior to your appointment. During very busy times, we may not be able to accommodate children in the salon and our team will not be able to provide supervision.

Due to hygienic reasons and possible allergies among other clients, we do not permit animals in our salon. Exceptions will be made for service animals, however, 72-hour notice must be given to ensure that customers with allergies will not be present at that time.

There is plenty of street parking available around us as well as parking in the Sobeys on Fort York for those that would rather park inside.

FROM THE BLOG